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Qualiopi Evaluations

Evaluate every training,
improve every session

Post-training surveys, delayed feedback, 6-month evaluations, and complaint tracking integrated in your CRM. Quality reports automatically enrich themselves.

Quality Compliance Report
4.6
/ 5 satisfaction
87% Response rate
1,842 Evaluations collected
4 levels of native evaluation
The Problem

Collecting responses isn't enough

Qualiopi demands structured, analyzed, and actionable evidence. Manual questionnaires offer neither traceability nor a complete picture.

Excel
No traceability

Questionnaires via email, results in a spreadsheet. Auditors expect timestamped evidence.

0
No cold feedback

Post-training surveys sometimes exist, but delayed and 6-month evaluations are rarely implemented.

Ind. 32
Impossible to prove

Continuous improvement required, but without centralized analysis of results.

Overview

4 evaluation levels, one single tool

Each level meets a Qualiopi indicator and feeds quality reports automatically.

SM

Pre-training

Skills assessment + expectations

Ind. 4 Ind. 8
Satisfaction
4.8
Pedagogy
4.8
Content
4.4
Trainer
4.9

Post-training

Immediate satisfaction

Ind. 11
Session completedApril 15, 2026
Wait 90 days
Cold eval sentAutomated workflow
Opens85%
Responses72%

Delayed feedback

3-12 weeks after

Ind. 30
On-the-job impact Compliant
94% Skills applied post-training
0 complaints No active disputes

6-month impact

Durability + complaint tracking

Ind. 30 Ind. 32
Qualiopi Indicator 11

Measure immediate satisfaction

Survey sent automatically at session end. Content, pedagogy, organization, and trainer evaluated on a precise scale.

  • Automatic dispatch at session end without manual intervention
  • 4 dimensions evaluated: content, pedagogy, organization, trainer
  • Centralized results comparable across sessions
  • Response rate tracked in real-time in the CRM
Post-training evaluation Analysis
Export
Advanced CRM Post-training satisfaction
87% responses
4.6 / 5 overall average
0.2
Content 4.6/5
Pedagogy 4.4/5
Organization 4.8/5
Trainer 4.7/5
JD
John D. ★★★★★
"Excellent training. The trainer was able to adapt to our level with great pedagogical skill."
Compliance

Each evaluation meets a Qualiopi indicator

Structured, analyzed, and actionable. No more manual surveys without traceability.

Excel
VBA
Macros

Skills Assessment

Evaluate your learners' baseline to customize pedagogical content before the session starts.

Ind. 4 Ind. 8
SD

Client Expectations

Collect participant goals to ensure relevant, tailored training aligned with their needs.

Criterion 2
4.8

Post-training Evaluation

Measure immediate satisfaction on organization and pedagogy right at session completion.

Ind. 11 Ind. 30
Before
After

Delayed Feedback

Verify actual skill acquisition weeks after training to validate real-world effectiveness.

Ind. 30 Ind. 32
94%
On-job Impact

6-Month Evaluation

Demonstrate long-term impact and learner professional development in the field.

Ind. 30 Ind. 32
#TKT-1042 Closed
Delayed platform support

Complaints Management

Centralize and address dissatisfaction to prove your continuous improvement approach to auditors.

Ind. 30

Frequently Asked Questions

Everything you need to know before getting started.

Qu’est-ce qu’un CRM et pourquoi est-il essentiel pour votre entreprise ?

Are surveys fully customizable?

Every survey is fully customizable: number of questions, type (scale, free text, multiple choice), order, and layout. Forms are connected to the CRM and responses flow back automatically.

Is delayed feedback sending automated?

Delayed evaluation sending can be scheduled for a precise date after the session (3, 6, 12 weeks). The CRM automatically manages follow-ups and tracks response rates.

Do results meet indicator 30?

Post-training, delayed feedback, and 6-month evaluations directly feed indicator 30 of the framework. Responses are timestamped, archived, and exportable as audit evidence.

Can quality reports be exported?

All quality reports (satisfaction rate, recommendation rate, scores by dimension) are exportable in Excel format. Data also feeds indicator 2 (publication of results).

Are complaints tracked with full history?

The complaint form is integrated in the CRM with complete history: date, subject, resolution status, outcome. Complaints are linked to the learner profile and corresponding session.

Evaluate, analyze, improve

Choose the CRM plan that matches your organization. Start with core features and scale the solution at your own pace.

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